Questions to Ask New Mexico Solar Installers

New Mexico Solar FAQs
Questions to Ask New Mexico Solar Companies

Going solar is a complicated process and one that is sure to raise many questions — even before the process starts. In fact, the questions that you ask before choosing a solar company can be some of the most important. In this article, we’ve collected a list of some of the most pertinent questions that you can ask a New Mexico solar company before choosing them to go solar. 

Solar Product Questions

The key to getting a good solar installation is choosing the right products. This doesn’t just go for solar panels, but also for inverters, your solar racking system, your battery backup, and more. In this list, we’ll go over some of the important questions about solar products so you can make an informed decision about what’s right for you.

What Kind of Product Warranties Do You Offer?

Solar panels are expected to last for quite some time and we offer warranties to back that up. Our main solar modules come with a 15-year manufacturer warranty, which covers all potential manufacturing defects. Additionally, our panels come with a 25-year efficiency warranty, with 90 percent production guaranteed over the first 15 years, and 85 percent production for the following 10 years. 

Do You Import Your Solar Panels?

At Go Solar Group, we believe in quality products. With the tariffs instituted by the Trump administration in 2018, the price of imported panels rose, without necessarily having better quality. Because imported panels have gotten more expensive, we believe in using American-made solar panels — specifically, Axitec. Designed in Germany and manufactured in America, these panels guarantee quality.

What Backup and Battery Options Do You Provide?

There are two types of solar backup options in the industry. The first is called a secure power supply, which is an outlet wired directly into your inverter. This outlet provides electricity straight from your solar panels in the event of a grid failure or power outage. However, a secure power supply comes with a major downside.

If it is night or cloudy outside, your solar panels will not provide you with energy, leaving you with no power whatsoever. Because secure power supplies are unreliable, we do not offer them. The main form of backup that we provide is battery backup. Battery backup is a stationary battery bank, usually mounted to a wall, which stores power from your solar panels. This power can then be used at night time, during power outages or cloudy days, and in other situations where you may not have access to the energy grid. Most forms of battery backup are lithium-ion batteries, which store more power for longer than lead-acid batteries. 

Additionally, a battery backup can be customized to fit your particular energy needs. At Go Solar Group, we offer three levels of battery backup. Two of these levels utilize mobile lithium-ion batteries, which can be taken on the go or moved around the house. Our most powerful option, the Tesla Powerwall, is a stationary battery, made with the quality that Tesla is known for. Two Powerwalls are enough to power your entire home.

Do I Need To Clean My Own Solar Panels?

Most solar panels do not need to be washed very often. The natural amounts of rain that your area gets are often enough to clean your panels sufficiently. This can change if you live in a desert area with large amounts of blowing sand, or in an area with a heavy inversion. If you do wish to clean your solar panels, it is recommended that you use a rag to avoid scratches and not use strong household cleaners. These cleans can leave streaks on the glass (or degrade the glass itself) that reduce the panel’s efficiency. 

Do You Offer Non-Roof Installations?

Most people think of roof-mounted solar panels when the topic of solar power comes up. It is true that roof installations are preferred, as they use “wasted space” that wasn’t being utilized efficiently. However, not many realize that solar panels can also be installed in your backyard, should your roof prove unsuitable for an installation. Ground-mounted solar panels utilize a different racking system than roof panels but can provide you with power just the same. For more information about ground mounts and other New Mexico solar topics, you can check out our New Mexico Periodic Table of Elements.

Questions About Post-Installation Service

Products aren’t the only factor in making a good solar company. A company with the highest quality products possible can still fall if it provides substandard services. The following questions are some useful ones to consider when looking for a solar company.

Do You Install Your Own Solar Panels?

Go Solar Group has partnered with Titan Solar Power, which holds a 4.4 rating on Google with 624 reviews. This means that the products you purchase are Go Solar Group products, but they are installed on your home by Titan employees.

Who Do I Contact for Service?

The group you contact for service on your existing solar installation is not always the same as the main company you went through to purchase the panels. In this case, you would contact Titan Solar Power for service on your Go Solar Group installation in New Mexico.

How Long Does It Take To Install Solar Panels?

This is a tricky question, as it depends on your home and roof setup. However, for most homeowners, the process takes around two to three months, sometimes a bit longer and sometimes a bit less. This is partly due to the paperwork and certifications that need to be completed before your installation can be activated.

Financial Questions

Solar panels are a significant investment. It behooves solar-curious New Mexicans to know the financial process of going solar inside and out. Avoid potential pitfalls with your money to make sure you get the highest quality product.

What Is the Cost of Going Solar?

Unfortunately, this is a question that can be difficult to answer in a generalized way. Solar installations are highly personal and need to be tailored for each home’s needs. In New Mexico, the average cost of a solar installation is around $16,000

This price will change depending on your home’s size and energy use. A solar quote is recommended to get a good handle on how much it would cost to go solar for your home.

How Do I Get a Quote?

It is popular for those interested in solar to use online solar calculators to get a price estimate for their homes. However, because these calculators are only using weather data and Google maps, they often miss several key factors, such as the shape and pitch of your roof. 

The best way to get an accurate quote is to apply for an in-person visit. One of our qualified associates will visit your home and assess your location, shading, the shape and pitch of your roof, and other factors that will determine whether going solar is right for you.

Should I Lease Solar Panels?

The short answer is no: For detailed information about whether you should lease solar panels, visit our solar lease vs. buy page. Leasing solar panels provide the installation company with free power and ownership of the panels. You will have panels installed on your roof without a say in where they go, and how large the installation is.

Additionally, you will still be paying for electricity. Your rate might be slightly lower than going through a utility, but the potential savings are offset by the difficulty that comes with selling a home with leased panels. The cancellation clauses for leased systems are often extremely expensive.

How Do I Purchase a Solar Installation?

The most common way to purchase a solar installation is through a loan. The Department of Energy recommends financing solar panels instead of leasing them, as financed panels benefit from incentives and usually raise the value of your home. Go Solar Group requires a 650 credit score to qualify for a solar loan for our systems.

Additionally, upfront cash purchases are also available, though they are much less common than financing. Cash purchases usually net a discount of some sort.

What Financial Incentives Exist for Solar?

Luckily, New Mexico has a variety of strong incentives for going solar. These include the federal solar tax credit (available to all Americans), the New Mexico state tax credit, exemptions from New Mexico sales taxes, and more. The federal ITC, also known as the solar tax credit, is the most important of these. It covers 26 percent of the cost of the system — a hefty sum. Without it, it’s not really feasible for most Americans to purchase solar. Because of this, we do not recommend solar to those who do not owe federal income taxes for one reason or another.

Other Questions

Have New Mexico solar questions that have not been answered in this post? While we’ve covered many questions here, there will always be specific questions that you can’t find an answer to online. Should you have further questions, please contact us through our website and we’ll answer you as best we can. 


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